Should you have questions concerning your account or how to make a payment you can contact us during normal business hours at to discuss your account with one of our representatives. Make a payment online with a credit or debit card by completing our secure form. Make a payment through our mobile application. You can download the app through Google Play or the Apple Store. Make an immediate payment over the phone using a touch-tone phone.
We accept Visa, MasterCard, and Discover credit card, debit card and check-by-phone payments. You can reach us at Contract Callers, Inc. Box Augusta, GA United States of America. For more than 90 years, CCI has provided a full range of first and third party contact center solutions to help you manage your most valuable customer interactions. From our customer relationship management solutions to our robust debt recovery services, we have the solutions and experience to help you achieve maximum satisfaction and results.
At CCI, we combine state of the art technologies with highly trained team members who make it a priority to become experts on your brand and culture. Our goal is to make every interaction pleasant and effective while never losing sight of the overall customer experience. Our third party collection and debt recovery services allow CCI to connect with your customers in the manner they feel most comfortable.
From our customer relationship management solutions to our robust debt recovery services, we have the solutions and experience to help you achieve maximum satisfaction and results. At CCI, we combine state of the art technologies with highly trained team members who make it a priority to become experts on your brand and culture.
Our goal is to make every interaction pleasant and effective while never losing sight of the overall customer experience. Our third party collection and debt recovery services allow CCI to connect with your customers in the manner they feel most comfortable. We work with our clients to establish a game plan that drives success, but never loses focus on the customer and the regulations we must mutually adhere to along the journey.
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While we strive to provide a wide range offers, Bankrate does not include information about every financial or credit product or service. While debt collectors are very real, there are scammers who pose as them to get money out of you. How can you tell the difference between the real ones and the frauds? Here are a few ways to tell if a debt collector is real. Here are some ways to find out if a debt collector is legitimate. By the time debt hits a debt collector, you might not recognize the company that reaches out to you.
But a letter in the mail is one way legitimate debt collectors will reach out to you in an attempt to collect a debt. Some will send a letter first, then call, but some will call and then send a letter. Either way, keep a lookout in your mailbox. Legitimate debt collecting agencies will share their company name, phone number, address and any other corresponding information to prove they are who they say they are.
Real debt collectors have those details and should provide them to you in full when asked. Debt collectors will try to collect a debt any way they can, which means giving you options to repay the money via check, credit card or debit card. Also avoid companies that let you pay with a prepaid debit card. Both methods are untraceable. If a company yells at you, berates you or threatens you with wage garnishment, jail time or harm to you or your family, the company is breaking the law, whether it is real or not.
Legitimate companies know the laws and could risk losing its business if it breaks them. While you could face wage garnishment depending on where you live, legitimate debt collectors will work with you to pay your debt back in full — not threaten you. How We Make Money. Share this page.
We also know that making the bills can often be a daunting and difficult task. Our account representatives can assist you. There are many pieces to your financial puzzle. Identifying where your money goes, knowing how much debt you have, and understanding your credit rating are just a few items that have a large impact on your ability to be financially successful. CCI can point you in the right direction to learn more so you can control your financial future. Contract Callers Inc. CCI provides the solutions and experience needed for you to achieve maximum satisfaction and results.
Customer Relationship Management CCI can provide the people, technology, and operational expertise required to have successful customer interactions. Smart Grid We utilize proven leadership, best practices, and a fully customizable approach to ensure your smart grid project is a success. Revenue Management From field collections to revenue protection services, appointment setting, and beyond, CCI helps you drive down debt, reduce uncollectible accounts, and improve payment behavior.
Helpfulness Rating Date. English Any. Found 3 reviews matching the search. Productive but does get boring. This position is in collections, so obviously you are going to be hung up on, yelled at, and cussed at. But if you can get over that the other employees are nice and keep to themselves. Hour lunch plus breaks. Health benefits after 3 months, predictable schedule.
Was this review helpful? Yes 3 No 2. Report Share Tweet. Copy link. No structure. Management does not enforce policies for attendence, dress code, following call flows, or following any of the very simple processes or protocols that you are trained with. The attendance policy is a joke. You can come into work late whenever you want and just clock in whenever you feel. Feel free to take a fifteen minute break even though you came in late.
Also if you're given a call flow and fail quality assurance for more than one month, all you have to do is act like you don't know what you were trained. I see it all of the time. This is an easy job to coast through because management does not enforce policy or any set structure for the call flows, of course attendance, and dress code.
I would encourage anyone looking to half-work and half play on your cell phone all day job to apply. Poor structure and there is focus on business. Yes 1 No. Yes 1 No 3.
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